In current economic environment, enterprises are focused on saving as much as they can & leverage
Post pandemic, organizations are working in a hybrid leveraging conference rooms & hoteling more than ever before. Conference rooms are hot beds of IoT devices and are notorious for failing just before meetings start. Expectations from the team are very (100% uptime), while they work in severe constraints (small teams, lots of disparate siloed H/W and systems).
Transform your AV/Conference room/Unified communications operations from manually fixing problems (after they happen), to being on top of incidents, potential failures points, health of conf. room infrastructure, etc. SmartHub’s CONVERGE™ automates the monitoring & management of AV equipment & collaboration infrastructure while providing proactive alerts and self-healing capabilities to resolve problems before they impact users.
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Why SmartHub CONVERGE
Reliable, Self-Healing and Exceptional meeting experiences
MONITOR HEALTH & REMEDIATE
Onboard, configure, monitor & manage Rooms and ALL its devices regardless of Make, Model or Protocol. Issues are detected within minutes to generate alerts and self-healing works to resolve automatically. Troubleshoot complex issues remotely by fetching logs/config & running commands on the devices.
AUTOMATED ROOM SWEEPS
Make manual room sweeps or daily check-outs a thing of the past. Automated room sweeps can be scheduled to run before the start of business to conduct an ad-hoc meeting in the room to ensure every single device works fine as part of the collaboration suite.
ISSUE ANALYSIS & METRICS
Track Uptime of Rooms, Mean Time To Resolve issues and Mean Time Between Failures. Leverage AI-driven predictive failure analysis of devices, sensors, and preventative maintenance insights to schedule repairs & version upgrades.
USAGE & PLANNING INSIGHTS
Analyze health, utilization, availability and occupancy patterns across room types,
device models, firmware versions and locations. Plan inputs for hardware/software refreshes and equipment purchases for new sites/rooms.
SECURITY ACROSS ALL DEVICES
Get notified when device configurations change from their optimal settings. Remotely and securely apply firmware updates over the air and ensure only the fully tested app versions (e.g., Zoom client) are deployed on your devices. Manage users, passwords and certificates across devices.
ENTERPRISE INTEGRATIONS
Integrate alerts into Email/Slack/Teams or other communication channels or tie into Incident Ticketing workflows (eg. ServiceNOW) for seamless operations. Deliver exceptional experiences by integrating with Calendars, HVAC and other building controls.
Dashboard: Device Properties
Dashboard
Dashboard: Rooms List
Dashboard: Device Actions
Dashboard: Device Alerts
Dashboard: Device List
Benefits of CONVERGE
Industries We Serve
Healthcare
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Restaurant
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Logistics
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Experience the power of SmartHub CONVERGETM today
Experience the power of SmartHub CONVERGETM today
Blogs
While your IT team is busy making sure your computers have up-to-date antivirus software and security
“Global cybercrime damage costs are expected to reach USD 10.5 trillion by 2025.” – Forbes The
An excellent timely post by Geoff Kohl in the SIA Newsletter. Great advice for Physical Security
Part 1 Recap: Expanding Risk Management for the Growing Edge In my last post, we discussed
If your enterprise lives in the kind of retro-analog-world in the picture, you have nothing to
In today’s hyper-connected world, where emerging threats lurk around every corner, securing Edge and IoT devices
A recent Gartner® study, “Implement a Continuous Threat Exposure Management (CTEM) Program” revealed that enterprises fail
(Spoiler Alert: This may not answer all your questions, but may help you ask more questions)
Someone asked recently, is the edge pendulum swinging? I looked at the person surprised, because this strong